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AI and the Great Reordering of Professional Services

  • Writer: Michael G. Jacobides
    Michael G. Jacobides
  • Aug 9, 2025
  • 1 min read

In this piece published in Management Today, our Lead Advisor Michael G. Jacobides, drawing on a workshop co-sponsored by Evolution Ltd at London Business School, finds that while GenAI is not about to replace professional services firms or knowledge work, it is set to profoundly redefine them. Rather than displacing all roles, GenAI reshapes what adds value—prompting firms to rethink how they price, staff, train, and deliver. To stay relevant, PSFs must move beyond task automation and grapple with deeper strategic shifts in how expertise is developed, structured, and monetised.


Read here.

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9 Comments


toootaa1210
Apr 15

Mình có lần lướt đọc mấy trao đổi trên mạng شيخ روحاني thì thấy nhắc nên cũng tò mò mở ra xem thử cho biết. Mình không tìm hiểu sâu rauhane chỉ xem qua trong thời gian ngắn để quan sát bố cục s3udy cách sắp xếp các mục và trình bày nội dung tổng thể. Cảm giác là các phần được trình bày khá gọn, các mục rõ ràng nên đọc lướt cũng không bị rối Berlinintim, với mình như vậy là đủ để nắm   tin cơ bản rồi. q8yat

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ThomasSanderson
Apr 13

I truly appreciated the way this article was written. The ideas were presented in a simple but engaging way, which made the content very accessible. It is always refreshing to find a post that offers value and still feels natural. After finishing this, I definitely wanted to read more. You clearly know how to keep readers interested. Great job on this piece.

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ThomasSanderson
Apr 09

This blog article was informative, pleasant, and easy to follow. I appreciated how the author kept the message clear while still adding enough detail to make it valuable. A well-written blog post should keep the reader interested, and this one certainly did. The tone was natural and made the content more enjoyable. Everything felt organized and well considered. It made me want to read more.

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michaeldaniels
Apr 07

I really appreciated the clarity of this post. The topic was explained in a way that felt natural and not complicated. The text flowed smoothly from one point to the next. It gave me enough insight and made me want to read more. Great effort and a pleasant reading experience.

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michaeldaniels
Apr 05

This blog post was thoughtful and very readable. The article explained the topic in a calm and engaging style. I thought this post did a great job of keeping the message clear throughout. It is always nice when content feels both helpful and enjoyable. Great work overall.

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